Tzaneen-PC-Tech terms of service for users to understand how we work and provide service to clients effectively – Understand our terms of service and take advantage of our services following proper guidelines.
Tzaneen-PC-Tech offers IT services which are
affordable and our terms of service are easy to follow to make it easier for
you to get proper service. Every business has its own way of conducting
business and terms and conditions are part of it.
Usually a client will visit our website, Facebook page
or any other web platform and find the service they need. Client will request
service using a prescribed service form available on our website and fill the
required information and submit the request. The request will be analysed for
availability of service requested then Tzaneen-PC-Tech will contact client via
WhatsApp, Messenger or Call for further information about the requested
service. After everything have been finalised including pricing, location and
any discount allowed then a technician will make an appointment on an agreed
date.
The client will receive invoice and pay after service
rendered, e.g PC Troubleshooting or Software Installation. But for added
services clients will use a separate service request form and 40% deposit of
added services is required in advance then pay the rest after service rendered
or monthly as agreed.
According to our terms of service, all gadgets have a
7 days warranty after troubleshooting, fixed or unlocked and can be software
repaired, reinstalled or unlocked again. Tzaneen-PC-Tech does not repair
hardware related problems which requires replacement parts but fix software
related problems on PC and Smartphones. Added services are subjected to
different terms as they differ to normal services Tzaneen-PC-Tech offers, for
instance if a client is not satisfied with a certain service then favourable
discounts or any incentive Tzaneen-PC-Tech deem necessary to keep client happy
can be given to the client.
We abide to our terms of service at all times to give
our clients satisfactory tech services.
Also See Privacy Policy
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