Tzaneen-PC-Tech terms of service
for users to understand how we work and provide service to clients effectively
– Understand our terms of service and take advantage of our services following
proper guidelines.
Tzaneen-PC-Tech offers IT Support
and Digital Marketing services which are affordable. Our terms of service are
easy to follow to make it easier for you to get proper service. Every business
has its own way of conducting business and terms and conditions are part of it.
Usually a client will visit our website,
Facebook page or any other web platform and find the service they need. Client
will request service using a prescribed service form available on our website
and fill the required information and submit the request. The request will be
analysed for availability of service requested then Tzaneen-PC-Tech will contact client via WhatsApp, Messenger or Call
for further information about the requested service. After everything have been
finalized including pricing, location and any discount allowed then a
technician will make an appointment on an agreed date.
The client will receive invoice and pay
after service is rendered, e.g PC
Troubleshooting or Software Installation. See Gadget Repair Terms >>
But for added services clients will use a
separate service request form and 40% deposit for added services is required in
advance. Then a client will pay the rest after service rendered or pay monthly
as agreed.
According to our terms of service, all
gadgets have a seven days warranty
after troubleshooting, fixed or unlocked. Other software services purchased can
be reinstalled for free within one
year of purchase. Software reinstallation after one year for purchased software
will require 30% reinstallation fee.
Tzaneen-PC-Tech does not repair dead
devices which requires new motherboards or parts replacement on the motherboard
except Storage, Memory, CD Rom and Laptop Hinge. We mostly fix software or
Unlocking related problems on PC and Smartphones. Added services like Digital
Marketing are subjected to different terms as they differ to normal services
Tzaneen-PC-Tech offers.
We abide to our terms of service at all
times to give our clients satisfactory IT Support services.