Terms Of Service

Tzaneen-PC-Tech terms of service for users to understand how we work and provide service to clients effectively – Understand our terms of service and take advantage of our services following proper guidelines.

Tzaneen-PC-Tech offers IT services which are affordable and our terms of service are easy to follow to make it easier for you to get proper service. Every business has its own way of conducting business and terms and conditions are part of it.

Usually a client will visit our website, Facebook page or any other web platform and find the service they need. Client will request service using a prescribed service form available on our website and fill the required information and submit the request. The request will be analysed for availability of service requested then Tzaneen-PC-Tech will contact client via WhatsApp, Messenger or Call for further information about the requested service. After everything have been finalised including pricing, location and any discount allowed then a technician will make an appointment on an agreed date.

The client will receive invoice and pay after service rendered, e.g PC Troubleshooting or Software Installation. But for added services clients will use a separate service request form and 40% deposit of added services is required in advance then pay the rest after service rendered or monthly as agreed.

According to our terms of service, all gadgets have a 7 days warranty after troubleshooting, fixed or unlocked and can be software repaired, reinstalled or unlocked again. Tzaneen-PC-Tech does not repair hardware related problems which requires replacement parts but fix software related problems on PC and Smartphones. Added services are subjected to different terms as they differ to normal services Tzaneen-PC-Tech offers, for instance if a client is not satisfied with a certain service then favourable discounts or any incentive Tzaneen-PC-Tech deem necessary to keep client happy can be given to the client.

We abide to our terms of service at all times to give our clients satisfactory tech services.

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